Frequently Asked Questions
Order
Do you ship overseas?
Currently, Drift Clothing does not offer international shipping services.
How long will it take to get my orders?
We take great care in handling and preparing your orders to ensure they arrive in excellent condition. Processing typically takes 1–2 business days. Once shipped, delivery times usually range from 1 to 4 business days, depending on your location and the efficiency of the shipping carrier.
How can I place an order?
Placing an order with Drift Clothing is quick and easy. Simply browse our online store, explore our curated collection of fashion-forward apparel, and choose the items that suit your style. Add them to your cart and follow the secure checkout process to complete your purchase with confidence.
Shipping
What is the standard shipping time?
At Drift Clothing, we prioritize timely delivery. Orders are processed within 1–2 business days, and standard shipping usually takes 6–10 days depending on your location and the selected shipping method.
Shipping Locations and Costs
Shipping is free for all orders within the U.S.
How can I cancel my order?
To cancel an order, please contact us immediately at support@driftclothing.site. If the order hasn’t been processed yet, we’ll cancel it and issue a full refund. If it has already been processed, we’ll guide you through the return process.
What should I do if I'm facing tracking issues?
If you’re having trouble tracking your order or haven't received tracking details, contact us at support@driftclothing.site, and we’ll assist you promptly.
Need to change your shipping address?
If you need to update your shipping address after placing an order, contact us as soon as possible at support@driftclothing.site. We’ll do our best to accommodate the change before the order is processed.
Return & Refund
What is your return policy?
You may return items within 30 days of receiving your order for a refund or exchange. Items must be in their original, unworn condition with tags and packaging intact.
How do I start a return?
Email us at support@driftclothing.site with your order details and the item(s) you’d like to return. We’ll guide you through the next steps.
When will I receive my refund?
Refunds are processed using your original payment method. Please allow up to 2 business days for the refund to reflect in your account, depending on your bank’s processing time.
Received a damaged or incorrect item?
If you receive a defective or incorrect item, notify us within 30 days of receipt. We’ll arrange a replacement or a refund after verifying the issue.
Payments
What payment methods do you accept?
We accept a variety of payment methods, including major debit and credit cards. Our secure checkout ensures a smooth and safe transaction.
Is my information secure?
Yes. At Drift Clothing, we use industry-standard security protocols to protect your personal and payment data. Your privacy and safety are our priority.
Do you comply with payment security standards?
Absolutely. Drift Clothing complies with PCI DSS (Payment Card Industry Data Security Standards) to ensure all transactions are processed in a secure and protected environment.
FOR MORE INFORMATION:
Business Name: Drift Clothing
Support: 24/7
Business Hours: 9:00 AM to 5:00 PM (Monday to Friday)
Business Number: +1 (512) 788-3392
Business Mail: support@driftclothing.site
Business address: 3241 Castleford Court, Charleston South Carolina 29414, United States